Refund & Return Policy
Last Updated: 2026
1. General Policy
All products/services offered on 99income.com are digital in nature. Once a purchase is completed, the customer gets instant access to course/content/tools. Therefore, we follow a strict no-refund & no-return policy.
2. No Physical Returns
Since we do not sell any physical product, there is no return applicable. All content is delivered digitally through email, dashboard, or direct access.
3. Non-Refundable Purchases
Refunds are not provided under the following conditions:
- Digital course/content already delivered
- User account already accessed
- User failed to use the services
- Change of mind after purchase
- Wrong product selection
- Duplicate purchase due to user mistake
4. Failed or Pending Payments
If your payment was deducted but you didn’t receive access, we will verify the transaction and provide:
- Access to the purchased product (preferred)
- Or full refund if the issue cannot be resolved
Verification time: 24–72 hours.
5. Exceptional Cases
A refund may be processed only in rare cases such as:
- Duplicate payment (verified)
- Technical issue where access was not provided
- Payment error from gateway
In such cases, the amount will be refunded within 7–14 business days.
6. Contact Support
For any payment-related issues, contact us:
📧 admin@99income.com
🌐 www.99income.com
Our team responds within 24–48 hours.
